Mobinil Egypt
Company Profile
leadership
Since its inception in May 1998, Mobinil has strived to maintain its position as the leading Mobile service operator in Egypt. Honoring the trust of 16 million customers, Mobinil is committed to being the leading Mobile service provider in Egypt, providing the best quality service for our customers, the best working environment for our employees, top value for our shareholders, and proudly contributing to the development of the community.
Our shareholders, Orange and Orascom Telecom Holding are international leaders in the realm of telecommunication. Mobinil has benefited from years of experience in an international context to become the largest wireless service provider in the Middle East.
Over the past ten years, Mobinil has delivered on its promise to millions of customers, whose confidence in the reliability of our services has reinforced this solid leadership position. This confidence was reaffirmed in a recent nationwide survey by the National Telecommunications Regulatory Authority [NTRA], where Mobinil customers reported over 97% satisfaction rate in the products, services, and customer service levels offered during 2007.
An award-winning company
Mobinil was honored to receive two distinguished awards on Tuesday June 19, 2007 for the Best Website and the Best Annual Report for 2006 presented by the Egyptian Institute of Directors in cooperation with the International Finance Corporation [IFC]. Mobinil President and CEO Alex Shalaby received the awards on behalf of Mobinil at Mena House Oberoi Hotel.
Both awards recognize Mobinil for leading the way in transparency and disclosure of information to all stakeholders, by following best practices in corporate governance, quality of information, featured results and operational highlights, management discussions and analyses, indicators on prospects, and employee relations.
For the second consecutive year, Mobinil won the Cristal Award for the best ad in the Service Category at the ceremony on Thursday 14, February, 2008 in Beirut.
The MENA Cristal Awards was created in 2005 to introduce a new and ambitious competition in all the Middle East and North African (MENA) countries. This comes as the Middle East & North Africa version of the M»ribel Ad Festival in Europe.
About the awards
The Egyptian Institute of Directors, in cooperation with the International Finance Corporation [IFC], the private sector arm of the World Bank Group, launched the 2006 Best Annual Report and Best Website competitions which are evaluated by an independent Jury, inviting all listed companies in Egypt to participate.
innovation
Whether in the personal or business sectors, our innovation extends to products and services that are carefully tailor-made to suit customers' diverse needs. Our philosophy of tailoring tariff plans and personalized offers to cater to the changing needs of our customers with different lifestyles in Egypt is reflected in the diversity of our services. Mobinil keeps expanding new services, proving once more its creativity and customer-driven culture.
Mobinil family
Mobinil is committed to provide the best working environment for over 2000 employees. We offer an open, challenging and dynamic environment with opportunities of growth not to be found by any other employer in the region. When you are reaching for excellence, you have to build a foundation of excellence.
Our well-trained and highly skilled employees experience the challenge of working in the most dynamic global industry - mobile communications.
Top
fact sheet
Boasting the strongest mobile network in Egypt, Mobinil has:
3405 sites
29 switches
25 mobile BTSs with:
1. Built-in echo cancellers on all switches
2. EFR voice clarity enhancement
3. State-of-the-art antennas
Mobinil was the first GSM in Egypt to extend its network services to:
Underground stations, having installed 17 Micro BTSs covering stations in Cairo.
Al Azhar Tunnel
All our customers benefit from Mobinil's widest coverage area:
Coverage extends to more than 99% of the Egyptian population.
Mobinil has international roaming agreements with 348 operators in 135 countries
Mobinil was the first to establish roaming agreements with the US and Canada, as well as non-GSM Operators in South America extending our services to countries such as Argentina, Brazil, Peru, and The Philippines, to name a few.
Mobinil offers roaming with satellite operators such as Al-Thuraya.
Mobinil is currently preparing for the OHSAS 18001 certification [Occupational Health & Safety Assessment Series] Ò another step that shows Mobinil's concern about the well being of its employees, customers and the community.
Mobinil was the first telecom company to receive ISO 14001 certificate in Egypt and the Middle East. It has also obtained official renewal of the ISO 14001 for the fifth consecutive year.
Mobinil is the first mobile operator in Egypt to implement the technology provided by HP "Next Generation Operation Support System [NGOSS]". Mobinil has successfully deployed phase 2 of this cutting edge technology, which offers our customers:
* Assured service quality and availability.
* Reduction in network problem-solving time.
Votes:7
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