South African Express Airways
South African Express is a domestic and regional, passenger and cargo carrier established on 24 April 1994. South African Express has since become one of the fastest growing regional airlines in Africa.
As a regional airline with route networks covering major local and regional cities, South African Express plays a significant role in the country's hospitality, travel and tourism industry and is vital contributor to the country's socio-economic development.
The airline's head office is based at OR Tambo International Airport in Johannesburg. South African Express has a growing fleet of aircraft and implements self-technical maintenance for all its fleet types at OR Tambo International Airport.
Our Vision
To be the most successful regional airline with the mission to provide the best service to our customers while optimising profits.
Our Core Values
Safety First. Rigorous adherence to international standards of safety to ensure air travel that is both safe, as well as comfortable.
Service before Self. Meeting and exceeding customer expectations through high standards of service excellence.
Getting the Message Across. Both internal and external communications procedures need to be in line with the development and improvement of our organizational structure Ò total transparency.
Self Development. Pro-active skills development targeted to meet the challenging demands of our career, as well as to promote business growth.
Integrity is Key. An unquestionable commitment to only the highest ethical and professional standards.
Accountability. The viability of our business hinges on taking ownership of both responsibility and follow-through.
South African Express realises that its employees are its most important asset. To this effect, the company encourages interaction and sharing of company information as well as its vision and goals at all levels. The airline also prides itself in its commitment to the creation of a culture of transparency, integrity and teamwork that celebrates the contributions of its diverse workforce.
Expressing Excellence
South African Express Airways prides itself in offering incomparable service standards. With highly trained cabin crew and ground staff, the airline subscribes to service excellence, hence its payoff line "Expressing Excellence".
The International Star Quality Award indicates our commitment to service excellence, while our prominence as one of the Top 500 Best Managed Companies is proof of our success as a business.
With our consistent and seamless service, our customers can be assured of stellar customer service that will exceed their expectations.
The airline's onboard service is unique and offers passengers a variety of meals or snacks on all flights. The airline pioneered its unique meal box concept and meal choices are frequently updated and designed using balanced food criteria - appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights.
Our customers can expect a comfortable, quality air travel experience, with the added benefits of frequency, reliability, on-time departures and unmatched value for money.
Expressions of Africa
South African Express' leisure product, Expressions of Africa, offers fly-in and accommodation packages to the main tourist attractions in Southern Africa.
PR Contacts
For any queries about South African Express, contact our Corporate Communications & Public Relations Office:
Tel:+27 11 978 2540
FAx:+27 11 978 2318
Email: dkoetle@flysax.comThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it
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