Starhub Singapore

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Company Information


StarHub, Singapore's second largest info-communication company, offers a full and diverse range of information, communications and entertainment services over its advanced fixed, cable, mobile and Internet platforms. Targeting both consumer and corporate markets, StarHub operates a full two-way 3.5G mobile network in addition to its GSM network, a nation-wide HFC network that delivers multi-channel cable TV services (including Digital Cable and High Definition Television) as well as ultra-high speed residential broadband services, and an extensive fixed business network that provides a wide range of data, voice and wholesale services.

Launched in 2000, StarHub has become one of Singapore's most innovative info-communications providers, and the pioneer in 'hubbing' - the ability to deliver unique integrated and converged services to all its customers. StarHub is listed on the SGX-ST.

Mobile

* Innovative price plans that include unique cost-saving features such as Free Incoming Local Calls, Per Second Billing, Flat Roaming Rates, All Day Flat Calling Rate, Free Airtime Rollover and Free IDD 018 Calls to 14 destinations - Bangladesh, Brunei, Canada, China, Hong Kong, Laos, Macau, Malaysia, Puerto Rico, Russia, South Korea, Taiwan, Thailand and the USA
* Green Pre-paid card
* BlackBerry, the worldÌs leading secure wireless email platform
* Gee! Mobile Data Services via Circuit Switch Data, GPRS & 3G
* International Roaming
* 3G services
* Mobile video content for 2.5G and 3G platforms
* i-mode mobile Internet service over 2.5G and 3G networks offering over 100 sites from more than 80 international and local content providers
* As founding member of Conexus Mobile Alliance, Asia's largest alliance of mobile operators with a coverage footprint to over 130 million mobile subscribers in nine countries and regions, StarHub and other Asian mobile operators drive global roaming and corporate mobile services

Cable TV

* StarHub Digital Cable currently carries a full suite of quality international channels of news, movies, entertainment, sports, music and education, and seven local free-to-air channels. StarHubÌs digital platform, launched in May 2004, also allows customers to enjoy interactive applications and advanced features
* Offers Digital Terrestrial Television (DTTV) system which offers better quality service and a compelling selection of channels for corporate customers
* StarHub Digital Video Recorder, Singapore's first two-way digital set-top box with built-in hard disk to store TV content
* Launched Southeast Asia's first commercial High Definition Television service (HDTV)

Online

Residential Broadband

* MaxOnline, StarHubÌs cable modem service is the first "always-on", unlimited broadband Internet access plan launched in Singapore
* StarHub's MaxOnline Ultimate offers the highest download speed available for residential broadband access plan in Singapore at up to 100Mbps
* Other MaxOnline access plans include MaxOnline Premium, MaxOnline Express and MaxOnline FlexiSurf Express, Singapore's and Asia's first pay-as-you-use residential broadband service, with download speeds of up to 6Mbps
* StarHub launched Singapore's first broadband TV service, i.View, which offers broadcast quality cable TV content on the computer

Residential Voice

* Digital Voice, a personal fixed line voice service that is delivered over StarHub's cable network

Wireless Broadband

* StarHub Wireless Broadband is available at Suntec Convention Centre and certain areas of Suntec Retail Mall, Singapore Expo, all The Coffee Bean & Tea Leaf outlets, as well as selected areas in Changi Airport Terminals 1 and 2
* StarHub customers enjoy free wireless broadband access at all StarHub hotspots in Singapore, In addition, they can get free access to Wireless@SG services through a Memorandum of Understanding reached between StarHub and QMax Communications.
* As a pioneer member of the Wireless Broadband Alliance, StarHub together with other member operators, has been driving the adoption of wireless broadband technologies and services around the world by developing a common commercial, technical and marketing framework for wireless network interoperability. StarHub has enabled wireless broadband international roaming capabilities in Australia, Japan, Malaysia, UK, the USA and more.

Narrowband

* Dial-up Internet access services

Online Value-added Services:

* Online music portal, ;Play
* Email, broadband content filtering service, Family Access Network, and anti-virus email scan services
* Data/Web storage services
* Corporate Portal and IP-VPN solutions
* Content creation and development solutions

IDD

* StarHubÌs IDD offerings include the StarHub IDD 008 and 018 services, HomeConnect (pre-paid IDD card) and the StarHub International Calling Card (post-paid IDD card)
* StarHub post-paid and Green pre-paid mobile customers enjoy free IDD 018 calls to selected destinations.

Business

* StarHub offers a host of services for businesses of every size. We customise our solutions to meet our customersÌ needs, and help them stay ahead of the competition. Our services include:

Voice

* Fixed Voice, Fixed Number Related Service, International ISDN

Data Services

* Asynchronous Transfer Mode, Service (ATM), Domestic Leased Circuit (DLC), Facilities Management, Frame Relay, International Private Leased Circuit (IPLC)

IP/Internet Services

* ADSL, Corporate Dial Up, Dedicated Leased Lines, Global IP Network, Global Virtual Private Network (VPN), Metropolitan Ethernet Services, IP Transit Service, IPVPN, Managed Security Services (MSS), Wireless Broadband, Hosting Services, StarHub Co-Location Service

Global Managed Services

* Arcstar Global Managed Services, BT Global Managed Services

StarHub Global Conferencing Services

* A comprehensive suite of innovative conferencing services designed to meet cross-border meeting needs of corporate customers

International Wholesale Voice Services

* Carriers around the world, as well as Service-Based and Facilities-Based Operators in Singapore, use StarHub's International Wholesale Voice service to help them reach the destinations they need via StarHubÌs established international interconnections.

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